How can I track my parcel?Updated 19 days ago
As soon as your order leaves our warehouse, you’ll receive an email with tracking details so you can follow your parcel online.
Premium Next Day Delivery (DPD)
On the morning of delivery, DPD will send you a notification with a one-hour delivery window, usually between 8am and 5pm. You can use your DPD tracking link to change the delivery details, for example to choose a different day or a safe place to leave the parcel.
Standard delivery
Standard parcels are tracked in the same way, but once an order has left our warehouse we’re not able to change the delivery date, time or address. If you’re likely to be out, you can choose Premium Next Day Delivery at checkout, where you can change the details yourself with DPD.